Bookings, Coaching and Gear Maintenance
Bookings related to AFF jumps/courses, Coaching and Gear Maintenance are made on a case-by-case scenario via the use of the contact form.
ParachuteMe byTM will aim to meet your needs as much as possible, to a certain and reasonable extent.
All bookings will depend on various conditions, such as location, jumper experience, weather, dropzone and accommodation availability, which fall out of ParachuteMe byTM's scope and responsibility.
Given the nature of theses services when a booking is made further and more specific terms and conditions will be presented and sent to you before the final booking is completed.
Camera Mounts Terms of Usage
To use camera mounted helmet you should follow, at least, your own country's regulations and safety recommendations.
In general you need to have a minimum of 200 jumps, but definitely get adequate coaching/education from a Skydiving Instructor, Safety and Training Advisor or a Professional Camera Flyer.
Get a good routine for your procedures and practice them on the ground.
When acquiring one of ParachuteMe byTM's Camera Mounts:
Payment (Bookings, Coaching and Maintenance)
ParachuteMe byTM accepts payments mainly via bank transfer, but given the nature of these services another type of payment might be agreed upon during the booking process.
Payment and Orders (Web Store)
ParachuteMe byTM accepts payments mainly via bank transfer.
Depending on the product there might be a need of payment for a deposit to secure and guarantee production.
This deposit will later be deducted of the final payment when the product is ready to be shipped.
All prices are in DKK. Danish kroner and include VAT.
When you order via the Web Store you understand that the products are made to order and that can interfere with delivery times, also given the nature and scope of all services provided by ParachuteMe byTM.
Your order will only be valid when you receive a confirmation email, which will inform you of the estimated time for the product to be ready and payment of the deposit needed to confirm your order (when applicable) as been received.
Shipping & Delivery of products (Web Store)
ParachuteMe byTM aims to ship the items as quickly as possible, after they are ready.
No Item will be delivered without the final payment being completed.
You are always welcome to get in contact and we can agree on a pick-up/delivery in hand.
Use the contact form to enquire about this possibility before you order.
It won't be possible to ship to every country, so if you are in doubt if you can get one of the products offered by ParachuteMe byTM, please get in touch via: info@parachutemebytm.com, or via de contact form.
Privacy Policy
ParachuteMe byTM understands and respects the importance of privacy on the Internet.
Therefore we will not disclose information about customers/users to third parties unless it is necessary to implement a transaction.
ParachuteMe byTM will not sell your name, address, email address, credit card or personal data to any third party without your prior permission.
Right of complaint
There is a 2-year right of complaint in accordance with the Purchase Act.
Our right of complaint applies to defects in material and/or manufacturing.
The complaint does not apply to errors or damage caused by incorrect operation of the product.
ParachuteMe byTM will cover return costs to a reasonable extent.
In the event of a return,
You should direct inquiries to and send complaints to:
ParachuteMe byTM
email: info@parachutemebytm.com
CVR: 42879975
Packages sent on cash on delivery are not accepted.
Refund
If a refund has been agreed, you will be asked to please send your bank details so that we can transfer the agreed amount.
Right of withdrawal
There is a 14-day full right of return on goods purchased in our Web Store.
The period is calculated from the day you receive the order.
Return costs are at your own responsibility.
Cancellations must be reported to us no later than 14 days after the purchase, and you must return the shipment no later than 14 days after the cancellation.
The notice must be given by mail at info@parachutemebytm.com
In the message, you must make us clearly aware that you wish to exercise your right of withdrawal.
The condition of the item when you send it back
You are only liable for any deterioration in the value of the item which is due to handling other than what is necessary to determine the nature of the item, its properties and the way it functions. In other words – you can try the product in the same way as if you tried it in a physical store.
If the item has been tried on in addition to what is described above, we consider it as used, which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the item's commercial value.
In order to receive the full purchase amount back, you must therefore do the same as you can in a physical store. You may test the product, but not actually use it.
Complaint options - overview and links:
If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
The Danish Competition and Consumer Authority's Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk
If you are a consumer residing in another EU country, you can register your complaint in the EU Commission's online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you submit a complaint here, you must provide our email address: info@parachutemebytm.com